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FAQs

Frequently Asked Questions

Services & General Information

At WECHEVO, we specialize in creating custom web solutions tailored to your business needs. Whether you're looking to build a new website, redesign an existing one, or optimize for performance, our experienced team is here to help you succeed online.

WECHEVO provides comprehensive web design and development services including: custom website design using WordPress and Elementor, WooCommerce e-commerce solutions, SEO optimization, website performance tuning, UI/UX design, and ongoing maintenance and support. We tailor every project to meet your unique business requirements.

Project timelines vary based on complexity and scope. Simple websites typically take 2-3 weeks, while more complex projects with custom features can take 4-8 weeks. We provide detailed timelines during the discovery phase and keep you updated throughout the development process.

Website costs vary based on project requirements, features, and complexity. Simple WordPress websites start around €500-€3,000, while more complex custom projects with e-commerce or advanced features can range from €1,200 to €20,000+. We provide detailed quotes after discussing your specific needs and goals during a consultation.

Yes, we offer ongoing support and maintenance packages. After your website launches, we provide technical support, security updates, plugin maintenance, backups, and performance monitoring. We can discuss custom support packages tailored to your needs, whether you need daily monitoring or monthly updates.

Absolutely. SEO optimization and performance are built into every website we create. We implement best practices for search engine rankings, including schema markup, mobile optimization, fast loading times, and clean code structure. We also focus on Core Web Vitals and conduct performance testing to ensure your website ranks well and provides an excellent user experience.

Support & Services

We understand that websites require ongoing support and maintenance. Our support services include technical assistance, security updates, content updates, performance optimization, and backup management. Learn more about how we keep your website running smoothly.

We have multiple channels for reporting issues. You can contact us via email at info@wechevo.com, call +30 693 730 4600, or submit a support ticket through your client dashboard. For critical issues affecting your business, we offer emergency support. Our team typically responds to support requests within 24 hours.

Yes, ongoing maintenance is optional but recommended. Hosting costs are separate from our development fees and depend on your hosting provider (typically €50-€200/month). Our support packages range from basic (emergency only) to comprehensive monthly maintenance plans. These include security updates, plugin updates, backups, and monitoring.

We perform automatic daily backups for all our maintenance clients. Backups are stored securely offsite, ensuring your data is protected against server failures or security breaches. Clients on our emergency-only plan should ensure their hosting provider offers regular backups.

Yes, we offer website migration services. We can migrate your site from any platform or hosting provider with minimal downtime. We handle DNS configuration, database migration, and ensure all functionality works properly on the new server. Contact us for a migration quote.

Pricing Package

We offer flexible pricing packages tailored to your project scope and budget. From affordable starter packages to comprehensive enterprise solutions, we have options for businesses of all sizes. Our transparent pricing model ensures you know exactly what you're investing in, with no hidden fees.

Yes, we offer flexible payment plans for larger projects. We can arrange installment payments spread across the project timeline, with deposits at key milestones. This allows you to manage your budget more effectively. Contact us to discuss payment options for your specific project.

We accept bank transfers (SEPA). For clients outside Europe, we can arrange alternative payment methods. Invoices are provided with each project phase for transparency and accounting purposes.

Our detailed quotes include: project scope, deliverables, timeline, hourly or fixed pricing, payment terms, and any assumptions. We provide transparent breakdowns so you understand exactly what you're paying for. There are no hidden fees or surprise costs.

Yes, we offer competitive rates for ongoing projects and retainer relationships. Bulk project discounts and maintenance retainer discounts are available. The more we work together, the better value you receive. Contact our team to discuss volume-based pricing options.