Privacy Policy.

Data controller

Wechevo, Thessaloniki, Greece · email: info@wechevo.com · tel. +30 21 0444 5621.

What data we collect

• Contact form: your name, email, phone number (optional), the service you are interested in and your message.
• Booking a call: your name, email, phone number (optional), the topic and the time you chose.
• Technical data: the IP address a form or booking was sent from, to protect the site from spam and abuse.
• Analytics and advertising: how the site is used (pages, device, where the visit came from) through Google Analytics 4 / Google Tag Manager and the Meta Pixel, as described in our Cookie Policy.

Purpose and legal basis

• Replying to your request, sending a quote and arranging the call: pre-contractual steps (Art. 6(1)(b) GDPR).
• Keeping the site secure and free of spam: legitimate interest (Art. 6(1)(f) GDPR).
• Analytics and ad measurement: only with your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time.

Who receives the data

We do not sell your data or give it to anyone for their own purposes. We use providers that process data on our behalf: Hostinger (website and email hosting), Google (Analytics, Tag Manager, Google Meet for video calls) and Meta (Meta Pixel, only with consent). Google and Meta may process data outside the EU under the EU–US Data Privacy Framework and standard contractual clauses.

How long we keep it

• Messages and bookings: as long as needed for your request and any work that follows, and no longer than 24 months after our last contact if no work follows.
• IP addresses of messages and bookings: deleted automatically after 30 days.
• Analytics data: according to the Google Analytics retention setting (2 to 14 months).

AI assistant (Evo)

When you chat with Evo, the AI assistant on this site, your messages are sent to the AI provider we use (Anthropic, OpenAI or Google) to generate the reply. Conversations are kept for up to 90 days and then deleted automatically. We use them internally to improve the answers and to understand what you need, e.g. through a short automatic summary of the conversation. Your IP address is kept only to prevent abuse and is deleted after 30 days. Your name, email and phone are recorded only if you choose to enter them in the assistant's form, with your consent. Please do not share sensitive information (passwords, card numbers, health data) in the chat.

Your rights

Access, rectification, erasure, restriction, portability and objection, and withdrawal of consent at any time. Email info@wechevo.com to exercise them. You may also lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).